Introduction

At Sellzeno, we are committed to protecting your personal data and respecting your privacy rights. This GDPR & CCPA Compliance Policy explains how we collect, use, store, and protect personal information in accordance with:

  • GDPR (General Data Protection Regulation – EU)
  • CCPA / CPRA (California Consumer Privacy Act)

This policy applies to all users of https://sellzeno.com, including customers from the European Union, California, and other jurisdictions with data protection laws.

Information We Collect

We may collect the following types of personal information:

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment information (processed securely by third-party payment providers)
  • Order history and transaction details
  • IP address, browser type, and device information
  • Cookies and usage data

How We Use Your Information

Your personal data may be used for the following purposes:

  • Processing and fulfilling orders
  • Shipping and delivery
  • Customer support and communication
  • Fraud prevention and security
  • Improving website performance and user experience
  • Legal and regulatory compliance

We only collect and process data that is necessary for legitimate business purposes.

Legal Basis for Processing (GDPR)

Under GDPR, we process personal data based on one or more of the following legal grounds:

  • Your consent
  • Performance of a contract (order fulfillment)
  • Compliance with legal obligations
  • Legitimate business interests (such as fraud prevention and service improvement)

Your GDPR Rights (EU Residents)

If you are located in the European Union, you have the right to:

  • Access your personal data
  • Correct inaccurate or incomplete data
  • Request deletion of your data (“Right to be Forgotten”)
  • Restrict or object to processing
  • Request data portability
  • Withdraw consent at any time

You may exercise these rights by contacting us using the details below.

Your CCPA Rights (California Residents)

If you are a California resident, you have the right to:

  • Know what personal information we collect, use, and disclose
  • Request access to your personal information
  • Request deletion of your personal information
  • Opt out of the sale or sharing of personal information
  • Not be discriminated against for exercising your privacy rights

👉 Sellzeno does not sell personal information.

Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Enable website functionality
  • Analyze traffic and performance
  • Improve user experience

You can manage or disable cookies through your browser settings. For more details, please refer to our Privacy Policy:
https://sellzeno.com/privacy-policy/

Data Retention

We retain personal data only for as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Comply with legal, tax, and accounting requirements
  • Resolve disputes and enforce agreements

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure.

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Third-Party Services

We may share limited personal data with trusted third-party service providers, such as:

  • Payment processors
  • Shipping carriers
  • Website hosting and analytics providers

These parties are required to protect your data and use it only for the services they provide.

International Data Transfers

If you are accessing our website from outside the United States, please note that your data may be transferred to and processed in the United States, where data protection laws may differ from those in your country.

How to Exercise Your Privacy Rights

To submit a request regarding your personal data, please contact us with sufficient information to verify your identity:

Email: Contact@sellzeno.com
Phone: +1 (229) 354-6679

We will respond to verified requests within the timeframes required by applicable law.